"There is nothing more imminent than the
impossible:
what we must always prevent is the unforeseen."
Victor Hugo
The end of the year arrives and most
companies seek to return in some ways the effort that each and one of their
collaborators have made during the last 12 months.
This year was particularly special
for our company given that had great changes happening and we learned to
work remotely, adapted new leadership styles and we began to seriously follow-up
on our professional and personal goals. Even some people took the chance to leave their desks and starting searching for new clients, and we had several new people entered our team.
There are many moments to celebrate,
and to make this year-end party is to put a flourish and gather the energies we
need to prepare for the new fiscal year.
It is already a tradition for our
party to be held at a beach hotel, overnight. And I am a person who loves to have traditions (it will be perhaps because
of my Argentine folklore). This year, however, many unforeseen
situations happened that made me ponder on them and how to apply them to the
work environment. Because after all they are
things that happen on a daily basis:
* Plan ahead
Although we had planned to leave within the 2 hours
needed to reach the destination at check-in time, the route was collapsed due
to new construction issues and occasional flood. This made everything take
almost an extra hour and a half beyond normal, and delayed the entire scheme of
activities we had for that afternoon. Here the first lesson: in planning and
logistics we must always consider a space for the unforeseen.
* Communicate, communicate,
communicate
The previous point could have been foreseen if someone
on the team had notified of those situations on the route. Part of the team
live in the area where the construction was and, as they did not feel that
this situation was out of the ordinary, they did not anticipate that this data
could have been vital to leave some time earlier. Many times we forget that not
everyone handles all the information, we tend to make assumptions, and we forget the importance
of communicating. I am in favor of the over-communication, over the lack of it. (Also the rest of
us failed to use a navigation app only until the time to start the trip).
* Use emotional intelligence
There were some situations with new people that somehow
clashed with the values of the rest of the team, or conversations that they
held that did not consider that due to some cultural differences might not be
well accepted with some people. Sometimes we tend to forget to value diversity
in the workplace, trying to normalize some situations that are not easy for the
rest of the people. Diversity is what makes organizational culture rich, so we
must ensure that individual values are respected over the institutional ones.
*Be flexible
The contingencies are part of this day to day, and learning to manage them is the key to moving forward. Generally, we tend to stress ourselves against this type of circunstance, but if we manage to change the focus of how we react to them we can take a competitive advantage. It is important to be aware that most of the time we cannot change the situation, but we can change how we personally react to it. And for me it is always better to do it in a positive way, learning to laugh at oneself, since at the end of the day...
what is best to take from work (and from life itself) than a good shared laughter?
The contingencies are part of this day to day, and learning to manage them is the key to moving forward. Generally, we tend to stress ourselves against this type of circunstance, but if we manage to change the focus of how we react to them we can take a competitive advantage. It is important to be aware that most of the time we cannot change the situation, but we can change how we personally react to it. And for me it is always better to do it in a positive way, learning to laugh at oneself, since at the end of the day...
what is best to take from work (and from life itself) than a good shared laughter?
Given this situation, there is no alternative but to be
flexible in the face of the unexpected. The solution of confronting
these people in a festive atmosphere was not going to have a positive result
for the rest of the team. So sometimes it is useful to count to ten, think of
alternatives to make things flow and handle assertive communication to prevent
that situation from repeating itself.
* Do not abandon your
traditions
Part of the team almost killed me for almost forcing
them to go to make the traditional New Year toast on the beach. This year, with
all the unforeseen events, our agenda was already extremely late, and the disco
bar was open. The fact of delaying the arrival one more hour to tha dancefloor,
was not to everyone's liking. But I insisted on having this moment, given that it
is the only opportunity in which we can make a real pause, look at each other in
the eye, meditate a few minutes listening to the sea, reflect on what we have reached
and the challenges that await us. These traditions are important for organizational
culture and strengthen us as a team. (I must admit that I had to be flexible, improvising and
modifying the real activity I had in mind for that moment, which it was going to
last like an hour, but I had to be aware of the interests of the whole group)
* Learn your values
One of the most entertaining activities we held was the
realization of advertising videos by groups. Each team had to act a
situation in which they communicated informing the services of the company, and
the values that represent us. It is important that several times a year we
review our values, mission and vision, to ensure that our daily activities and
objectives are aligned with our short and long term objectives.
* Celebrate the team
What better than finishing a year
together exceeding the goals! The first thing is to thank each one of us who
are part of the company, because personal effort was what led to the joint
success of the organization. Sometimes hosting great parties or making extraordinary
raffles are not necessary, but simple things that people notice that they are
valued in the workplace. It is taking a few minutes to listen to people, share
a coffee or some pizzas, and made them feel that their opinions are heard and
taken into account.
* Reward achievements
The goals are the guide that we have to
reach our business vision. A good objective must comply with the
SMART method (specific, measurable, attainable, relevant and with deadline in
time), so if it was well formulated it implies an effort on the part of the
team to accomplish it. Achieving these goals must be valued to celebrate the
joint effort. Companies have different ways of doing it: bonuses in money, gift
cards, days off from vacations, among others. Each one will know the best way
to compensate the team considering their organizational culture. In our case, it
was giving free days the last week of the year.
* Laugh at yourself
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